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0151 549 1412
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During the coronavirus outbreak...
Knowsley Carers Centre is continuing to support carers during the coronavirus outbreak. Although our offices are currently closed, staff are working remotely to continue providing information, support and advocacy. We can signpost you to services to help with any issue regarding your caring role at this difficult time. You can contact us in the following ways.

Tel: 0151 549 1412
Please leave clear contact details on our answering service and we will return your call


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Pick up our latest news bulletin here

The following contacts may be useful to you during this time

Knowsley Borough Council

Adult Social Care - 0151 443 2600 Contact if you are unable to support yourself or the person you care for and help is needed with things like personal care, meal preparation, taking medications etc or there is a care package and formal carers are unable to attend due to being unwell/isolating.

Knowsley Community Hub

You can register for support with shopping, prescriptions and medications if you are isolating and have no one else to help. You can also phone them on 0800 073 0043.

The Alzheimer's Society

Government advice on contingency/emergency planning can be found here

Please continue to provide feedback about our services to Healthwatch Knowsley

Keep safe and we look forward to hearing from you


Easy Read Information on Covid 19

There are a number of Easy Read documents available relating to Covid 19
They are as follows:

Introducing the NHS Covid 19 app here

Get tested if you have any signs of coronavirus. NHS Test and Trace here

Alert-Isolate NHS Test and Trace here

Eligible for a free flu vaccination?

All children and adults with learning disabilities and their carers (family member or paid supporter) are identified as eligible for a flu vaccine as part of the National Flu Immunisation programme.
People with learning disabilities are less likely to get the flu if the people around them have also been vaccinated. Family carers can get a free flu vaccination as well as health and social care workers. Services should make changes that help people with learning disabilities have a flu vaccination. Reasonable adjustments are a legal requirement and may be required for a person with a learning disability who might not otherwise get the vaccination.
If you or a member of your family has a learning disability, please see the attached letter here to present to your GP or pharmacist.

Contacting the Carers Centre

Due to the coronavirus outbreak, staff at Knowsley Carers Centre are following government guidance and working from home. If you need support during this period, please contact us on Tel 0151 549 1412 leaving your name, contact details and a brief description of the issue. Alternatively email

Thank you for your patience during this difficult time.

Carers Week

8th-14th June

The theme for this years Carers Week is Make Caring Visible and now more than ever during the covid 19 outbreak its imperative that carers are recognised and valued for what they do. This year, were unable to celebrate Carers Week in our usual way with events and activities at the Carers Centre but you can find out more about how carers have been experiencing the lockdown in our new newsletter,(see publications) or have a look at the Healthwatch E bulletin where members of Carers Vision are telling their stories throughout the week. Go to

Access to COVID testing to include unpaid carers.

The DHSC have revised their guidance on access to testing to include unpaid carers. Please see the link below here further information.
If you have COVID 19 symptoms you can apply for a test using the following link.

Healthwatch Knowsley wants to hear about how the COVID-19 outbreak has affected you

Healthwatch Knowsley aims to give residents and communities a stronger voice, both to influence and challenge how health & social care services are provided. Your feedback is crucial to this role.
To help you to have your say, we have a new survey which asks about your experience of accessing health and social care services and the impact Covid-19 has had on you and your family. It also asks about your wellbeing and how you have found accessing information and advice to help you at this time.
We are unable to host our usual focus groups, engagement sessions, partnership boards or coffee mornings at the moment, so feedback through the survey is more important than ever.
The survey has been live now for almost a week and we have had a really good response so far, so if you have filled it in – thank you!
If you have not yet completed a survey then please click this link to do so.
If you would like to complete the survey but you are not able to do so online, do not hesitate to get in touch with Healthwatch Knowsley on 0151 449 3954 and we can complete your survey over the phone.

Information about Covid 19

For information about the Covid 19 outbreak and what precautions you should take, please visit the government website

Knowsley Carers Centre is currently operating a telephone only service.

Carers Survey

Calling all carers- please complete our survey.

Do you help to look after a friend or family member who due to illness, disability, a mental health problem or an addiction would struggle without your support? If you do, then please take a few minutes to let us know your views.
Knowsley Council has worked in partnership with local carers and partners to develop a survey. The aim of the survey is to gather the views of unpaid carers and ensure their voice is at the very heart of the new Knowsley Carers’ Strategy.
Survey Here